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Making
Decisions Regarding The Content of Your Membership Site
Marketing your membership site is all about the
perceived value of your site. Members will look at your
content and your features to determine value. Members
are willing to fork over a membership fee if the
perceived value if equal to or higher than your fee.
Content is critical when determining membership site
value.
Decisions you make regarding your content will make or
break your success. There are really only two decisions
that you need to make regarding your content: What
content will you deliver to your site membership and how
will you deliver this content? When making these
decisions regarding content keep in mind what your
capabilities are and what your members will respond
favorably to.
What kind of budget do you have to work with? Can you
afford expensive multimedia equipment? Expensive
equipment is not necessary. You can still produce
quality content with amateur audio and video producers.
Your content may differ from other membership sites
depending on what your topic is and what your members
are looking for in content. Some sites offer
teleseminars, or e-lessons, phone consultations, or
articles and eBooks. How capable do you feel about
producing the above kind of content? Look at what you
have previously produced to guide you. Can you provide
private coaching? If you have a membership forum ask
your members what questions they have on the topic of
the site and then set up a teleconference where you
answer their questions.
A
forum is a great way of staying in touch with your
membership so that you can understand their need for
content. Make sure you have qualified moderators to
answer member forum questions.
Use
videos to do tutorials. Make the content personable.
You
may also consider a physical product to offer your
members such as a book, CD or DVD. Watch out for the
expenses involved in producing and shipping physical
products though. Physical products have a high-perceived
value and you may do very well offering them. Not all of
your members will learn in the same way so offer a
variety of media such as audio, video, text and physical
products.
When it comes to content you want to "over deliver" on
the value in order to keep your members happy. In order
to know if you are successfully over delivering you will
need to have a feedback system in place.
Value and Pricing:
There is definitely a relationship between perceived
value and the pricing you can command of the members of
your membership site.
The
fee you will be able to charge will be determined by the
perceived value of your membership site. This cannot be
stressed enough!
When determining value think about your resources, how
much work you intend to put into your site, and how much
time you have to put into your site.
There is a broad range of membership site fees from the
very low (under $10 a month) to the very high such as
$50,000 a year!
In
order to have a high-perceived value you will also need
to have a great offer that you market to your
prospective members. You will want to spend a lot of
time honing your marketing efforts especially your
offer. If you are not a good writer, hire someone to
craft your offer for you. Your offer is THAT important;
do not skimp on creating your offer. The offer should
sell the benefits of your membership.
If
you have similar memberships out there being offered by
others what type of content are they offering. Is your
content of superior quality? What are they charging as a
membership fee? What works for other similar membership
sites? Do your market research and know what is and what
isn't working before you launch your site. Do not
undervalue your site's content. If you price your site,
too low others will perceive it as low value. Value is
sometimes equated to financial investment. Charging more
than you initially think may make your offer seem like a
better value to your prospective members.
Know who your target audience is and tailor your offer
to them.
When just starting out you may have to have an initial
entry-level fee in order to bring people into your sales
funnel and then provide a higher level of service at a
higher price. You can always adjust the price as you go
along. As you tweak your site, you will eventually find
the right pricing.
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